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Products and Services

                            ION Enterprise Service Packs


                            ION Enterprise Service Packs are free downloaded files that you apply to your ION Enterprise system to get additional features, improve reliability and remedy known issues. Please check your version of ION Enterprise system and ensure that you select the correct Service Pack for your version.

                            ION Enterprise Service Packs must be applied to all ION server and ION client computers in your ION Enterprise system (i.e. computers that have ION Enterprise files installed on them).

                            NOTE: This does NOT include Web Client computers that have no ION Enterprise files installed on them.

                            You must install ION Enterprise Service Packs in the following order:

                            1. SQL Server Database Server hosting the ION databases*
                            2. The ION Enterprise Primary Server
                            3. Secondary Server(s)**
                            4. All ION Enterprise Client computers (with Management Console, Vista, Designer installed)

                            * This is only applicable for ION Enterprise systems that have the ION databases installed on a separate SQL Server DB Server (i.e. Distributed Database Server installations). For ION Enterprise systems that have SQL Server database engine installed on the ION Enterprise Primary Server, go to Step 2.

                            ** Most systems will not have Secondary Servers. Only very large or geographically distributed systems may have Secondary Servers.

                            For information about ION Enterprise 6.0 Service Pack 1 and Language Support in ION Enterprise please refer to the download link.

                            ION Enterprise 6.0 Service packs contain a Service Pack installation file and a Language Pack installation file. Always run the Service Pack installer BEFORE the Language Pack installer. In most cases, the Service Pack installer will be in English, but the Language Pack installer is always in the selected language.